Head Housekeeper (m/f/d)

What you’ll do…

• Take the lead in ensuring our guests experience spotless and well put together rooms that they want to come back to.
• Lead and inspire the housekeeping team by example, creating an environment where they can be themselves, feel supported and empowered.
• Take responsibility in keeping our standards for bedrooms and public areas high, through SOPs, relevant training and regular checks.
• Get actively involved in the team’s development to realise their full potential, so we grow together as a Hoxton family.
• Work closely with other teams (Front Office, Maintenance, R&B) towards the overall goal of creating a memorable experience in a beautiful space.
• Play a part in our partnership with our external housekeeping providers.

What we’re looking for…

• Previous housekeeping experience at a similar level, experience of hotel opening would be a plus.
• You are a natural at leading and managing others, and you lead by example, creating an environment where your team can be their best self.
• Must be fluent in German and English, additional languages will be highly valuable.
• You’re all about having a positive impact on the people you interact with, leaving them with a memorable experience.
• You’re not precious. We leave our egos at the door and help get things done.
• You’re up for doing things differently and trying (almost) everything once.
• You’re looking for a place where you can be you: no clones in suits here.
• You want to be part of a team that works hard, supports each other and has fun along the way.
• Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
• If we got stuck in a lift together, we’d have a good time and share a few laughs.

What’s in it for you…

• A competitive package, plenty of opportunity for development and rewards for going the extra mile and living our values.
• 24 holidays (plus bank holidays) and extra time off to volunteer with one of our partner charities.
• The chance to challenge the norm and work in an environment that is both creative and rewarding.
• Great discounts across the entire Ennismore family (which you get to keep even if you decide to leave us!)
• Enjoy a free night at The Hoxton and a meal for two when you first start with us.
• Food on us during your shift – we support you finding a fueling lunch with Pluxee Benefits Card and food vouchers.
• Regular team get togethers, from our team drinks to our (pretty special!) bi-annual parties – we know how to have a good time!
• An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.
• Get in touch with experts from OpenUp to balance work and life or any other mental-wellbeing related topic.
• Enjoy lots of Discounts through our Corporate Benefits Discount webpage.
• Learn and grow with our Ennismore Learning platform and its +6.000 training opportunities
• BVG Public Transportation Ticket on us!